Reviews of Our Boarding Up Service in Stevenage (SG1–SG19)
When you need boarding up in Stevenage, you’re usually dealing with stress: a smashed window, a forced door, a damaged shopfront, or a property that can’t be left insecure overnight. This page explains how we approach feedback and what people typically value when they use our service—clear communication, safe workmanship, and proper documentation—across SG1–SG19.
If you need urgent help right now, go straight to our emergency boarding up page or call Call 01438 594 023.
What You Can Expect From Us (And What Reviews Usually Mention)
We’ve been trading for 10+ years, we’re fully insured, and our technicians are DBS-checked. That matters because boarding up is often carried out in high-stress situations—sometimes at night, sometimes after a break-in, sometimes when a building is empty.
When customers leave positive feedback, it’s typically about:
- Making the property safe first: securing access points quickly so you can lock up and breathe again
- Practical, honest options: plywood vs OSB, internal baton fixing vs face fixing, and when a temporary steel door makes more sense
- Respect for the property: tidy edges, correct fixings, and avoiding unnecessary damage where possible
- Communication: a realistic ETA on the phone (we don’t promise fixed arrival times, because conditions and workloads vary)
- Paperwork and photos: itemised invoices and time-stamped photos, which are often helpful for insurers and landlords
If you’re comparing providers, it may help to read how our work is carried out on the service pages—e.g. window boarding in Stevenage and door boarding.
How We Handle Feedback & Complaints
We want to be straightforward: no contractor gets everything perfect every time. What matters is how issues are handled.
If something isn’t right—maybe you’re concerned about how a panel has been fixed, whether the opening is weatherproofed adequately, or you need additional access arrangements—call us and we’ll take it seriously.
Our approach
- You contact us with the details (address, what’s been secured, and what doesn’t look right).
- We review the job details (including photos and notes from the visit where available).
- We agree the next step: advice over the phone, a return visit, or an update to the paperwork for your records.
- We keep it documented so you’ve got a clear record—useful for facilities teams, agents, and insurance queries.
For general questions customers often ask before booking, see our FAQs.
“Do You Have Real Reviews?”
We don’t publish made-up testimonials, anonymous quotes, or “too good to be true” stories. Where reviews are shown, they should reflect genuine customer experiences.
If you’d like to check anything before you book—what we’ll use, how we fix boards, or what documentation you’ll receive—call and ask. We’d rather be clear upfront than promise something that isn’t realistic in an emergency.
Need help now? Call 01438 594 023
What We Provide That Helps People Leave Confident Reviews
A big part of a “good review” is not the drama of the incident—it’s what happens afterwards. When people feel informed and safe, they tend to feel positive about the outcome.
Workmanship you can see
Depending on the opening and risk level, we may use:
- 18mm exterior-grade plywood for strong, secure window and door boarding
- 12mm OSB for smaller openings or where a lighter-duty temporary boarding solution is appropriate
- Anti-tamper fixings where the property may be unattended (to reduce the risk of panels being removed from outside)
- Temporary steel doors when a door is forced and you need a more robust medium-term solution than timber alone
If you’re dealing with a damaged entrance specifically, read about door boarding and the circumstances where a steel door may be recommended.
Clear deliverables (useful for landlords and insurers)
Customers commonly need evidence, not just a boarded opening. We can provide:
- Time-stamped photos of the secured area (when practical)
- An itemised invoice
- A simple work statement describing what was done and why
If you’re making a claim, our insurance claims guidance explains what insurers typically ask for (we’re not loss adjusters, but we can help you stay organised).
Typical “Review Scenarios” We Get Called Out For (Stevenage & SG Area)
These are common reasons people contact us—often the same scenarios that prompt feedback afterwards:
- A smashed window after vandalism or an attempted break-in (needing a board up broken window and make safe)
- A forced door where the lock and frame can’t be secured the same night (board up door, secure property)
- A shopfront boarded up requirement after impact damage or overnight vandalism
- Out of hours calls where glazing can’t be replaced immediately and temporary boarding is the safest option
- Vacant properties that need consistent security until repairs are scheduled
If your situation matches a specific incident type, you may find these pages helpful:
Why Local Experience Matters in Stevenage (SG1–SG19)
Stevenage and the wider SG postcode area includes a mix of residential estates, small parades, industrial units, and rural-edge properties. That variety affects how boarding up should be done.
A flat with shared access needs a different approach from a detached property that will be empty overnight. A shop unit needs panels that are robust and presentable, without blocking emergency exits or creating hazards. And if the frame is too damaged to use non-destructive methods, we’ll explain options before proceeding.
To see where we work, visit areas we cover. For property-specific considerations, start with:
Frequently Asked Questions About Reviews & Choosing a Boarding Up Company
Do you have reviews for emergency boarding up in Stevenage?
People often search for “emergency boarding up Stevenage” reviews after a break-in or smashed window. The best way to confirm suitability is to speak to us about your exact opening (size, floor level, frame condition) and what you need next—temporary boarding overnight vs a more robust medium-term solution. For urgent help, use our emergency boarding up page.
Can I speak to someone before booking?
Yes. Call 01438 594 023 and we’ll talk through what’s happened, what needs to be secured, and what you should do next. If it’s unsafe to approach the damage, we’ll tell you how to wait safely.
Do you guarantee arrival times?
No—because traffic, access issues, and existing urgent jobs can affect attendance. We prioritise urgent calls and aim to attend as quickly as possible, but we don’t promise fixed response times. When you call, we’ll give you a realistic ETA based on what’s happening at that moment.
Are you insured and are your technicians vetted?
Yes. We’re fully insured and our technicians are DBS-checked. That’s particularly important for occupied homes, vulnerable customers, and managed properties.
Will boarding up damage my window frames or brickwork?
We aim to secure openings with the least invasive method that is still safe. Where possible, we use approaches that reduce unnecessary damage. If the surrounding frame is already compromised, we’ll explain options—sometimes a stronger fixing method is the only safe choice.
Can you provide paperwork for my insurer or landlord?
Yes. We can provide itemised invoices and supporting documentation. For guidance on what to keep (crime reference numbers, photos, timelines), read our insurance claims page.
Do you replace the glass as well?
Boarding up is primarily to secure the property and make safe. Glazing replacement is typically a separate trade and may be arranged afterwards. If you need immediate security tonight, temporary boarding is usually the correct first step.
I’m a facilities manager/agent—can you work with our process?
Often, yes. If you need a purchase order reference, specific access arrangements, or RAMS-style details for commercial sites, tell us when you call so we can confirm what’s required before attending.
Ready to Leave Feedback or Need Help Now?
If we’ve helped you and you’d like to leave feedback, the easiest way is to contact us directly and tell us what went well (or what we could improve). If you need urgent assistance—smashed window, board up door, shopfront boarded up, out of hours make safe—we’re here.
Need help now? Call 01438 594 023 or email info@boarding-up-stevenage.co.uk.
